help alliance gGmbH (Lufthansa Aviation Center; 60546 Frankfurt) wishes to inform you below of how your personal data are processed when you use our website.
If you have any further queries regarding data protection in connection with our website or the data stored by us in relation to your donations, please contact our office at:
1. Scope, purpose and legal basis of personal data processing
We collect and use personal data directly from our users and other sources (mentioned below) in the following situations:
1.1. Provision of the website and log file creation
When users visit our website, our system automatically records data and information on the computer systems of computers accessing the website each time. The following data (“technical information”) are collected:
- Information on the browser type and version used
- The user’s operating system
- The user’s Internet service provider
- The user’s IP address
- Date and time of access
The data are also saved in our system’s log files. These data are not stored together with other personal data of the user.
We collect and use this technical information for the purposes of (network) security (to ward off cyber-attacks, for example) and to better understand our users’ needs as well as to continuously improve our website and enable users to access the website from their computers.
The data are saved to log files to ensure website functionality. They also help us improve the website and safeguard our information technology systems. Your data are never evaluated for marketing purposes or shared with third parties.
Art. 6(1)(f) GDPR forms the legal basis for the temporary storage of the data and log files.
You have the option of subscribing to a free newsletter on our website. When you subscribe, the data from the input screen is sent to us and processed:
help alliance does not use newsletter tracking.
No data are disclosed to third parties in connection with the data processing for the distribution of the newsletter. The data are used exclusively to distribute the newsletter.
1.2. Statistical analysis
There is a possibility that your data may be analysed internally at help alliance for evaluation purposes. This is only so that we can be in a position to determine how often our website is visited and which pages are viewed. Through this, we aim to continuously improve and adapt our website design.
1.3. Other processing commitments
If obliged to do so by law, we process personal data in order to meet duties of retention under tax law.
1.4. Disclosure of personal data to third parties
In order to be able to offer you our annual report or register you as a regular donor, we may have to disclose your personal data to third parties. These recipients can be categorised as follows:
- Service providers
- Printing companies
- Processors in Germany